OUR QUALITY GUARANTEE

At Gibson’s Custom Meats, we take great pride in the craft and freshness of our products. If you are not satisfied with the quality of your purchase, we want to make it right.

RETURNS & EXCHANGES

Verification: To request a refund or exchange, please provide the product and label, along with your original receipt.

Timeframe: Quality concerns must be reported within 48 hours of purchase.

FRESHNESS & STORAGE

We recommend using or freezing all protein products within 3 days of purchase.

Refunds cannot be issued for spoilage caused by improper refrigeration or delayed use.

CUSTOM ORDERS

Custom cuts and whole/half animal orders are tailored specifically to your specifications. These orders are non-refundable once the cutting process has begun.

Thank you for supporting your local butcher!